Return & Refund Policy for Temp Beauty Magazine
At Tempt Skincare Hub, we take pride in providing high-quality beauty and fashion products to our customers. However, we understand that sometimes you may need to return or exchange a product. This policy outlines our return and refund process for products purchased through our online store.
Eligibility for Returns and Refunds:
Products must be returned within 14 days of delivery.
Products must be in their original condition and packaging.
Products must be unused and unopened.
Exceptions:
Products that are considered personal items, such as makeup, cannot be returned or refunded for hygiene reasons.
Products that are damaged during shipping may be eligible for a refund or exchange.
Return Process:
To initiate a return or refund, please contact us at info@tempt.com.ng with your order number and the reason for the return.
Our customer service team will review your request and provide instructions for returning the product.
You will be responsible for shipping costs to return the product to us.
Refund Process:
Once we receive the returned product, we will inspect it to ensure it meets the eligibility criteria outlined in this policy.
If the product is eligible for a refund, we will issue a refund to the original payment method within 14 business days.
Refunds will exclude shipping and handling fees.
Order Cancellation:
If you need to cancel an order, please contact us as soon as possible at info@tempt.com.ng with your order number.
If the order has not been shipped, we will cancel the order and issue a full refund.
If the order has been shipped, the return and refund process outlined in this policy will apply.
Product Availability:
We make every effort to keep our product inventory up-to-date and accurate.
However, we cannot guarantee that a product will be available at all times.
If a product is out of stock or discontinued, we will inform you and offer you the option to choose a different product or receive a full refund.
Contact Information:
If you have any questions or concerns regarding our return and refund policy, please contact us at info@temp.com.ng or by mail at the following address:
Tempt Skincare Hub
info@tempt.com.ng
Address: Africa Re Building, Plot 169 Karimu Kotun Street, 3rd Floor, Victoria Island, Lagos 101241,
West Africa, Nigeria
We appreciate your business and are committed to providing a positive shopping experience for all our customers. Thank you for choosing Tempt Skincare Hub.